DELIVERY POLICY

Standard processing and delivery time is between 2-3 business days (for UAE addresses), Saturday through Thursday 08:00 - 20:00 Gulf Standard Time (GST). We do not deliver on Fridays. To calculate delivery time for your purchase, start counting from the day after you placed your order. 

Please note, processing and delivery times for UAE may be extended to 3-5 business days during high volume times 


Although we try to get your products to you as fast as possible, please don’t order 1-2 hours before you need your products.

It's always best to give yourself at least a 1 week cushion before, to avoid any unforeseen circumstances that may delay delivery.


We are not responsible for any courier delays if you have not provided full shipping details neither are we responsible for customs delays. Customs or duty fees associated with your purchase are not associated with hairgrowBOX. 

We ship from Dubai, UAE here are the delivery times and related information. 

UAE 
Standard delivery 2-3 days
Free Delivery

No customs charge

 

Oman, Kuwait, Bahrain
Standard 5-10 days
Delivery  AED 165 / OMR 17.5 / KD 14 / BHD 17
Charged by your country 5% of box value
 

KSA
Standard 5-10 days

Delivery AED 320 / SR 325
Customs charged your country (5% of box value)


International customers: You will get a tracking code on delivery, after which you will need to follow up with the courier company assigned.  Please track your order on your country’s mail delivery website for up to date tracking.  We are not responsible for customs charges nor will we issue refunds due to customs charges. These government fees are NOT paid to hairgrowBOX and are the sole responsibility of the receiver.  Customs charge will be small (usually (5% of price of your hairgrowBOX).
We are not responsible for this charge as it set by your country customs requirements. 

HG BOX ECOMMERCE SUBSCRIPTION SERVICES

DED Trader License number (894514)

Incorporated in Dubai, UAE
www.hairgrowbox.com
hello@hairgrowbox.com

Contact us here

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