Question 1

What do I get in my box?

Answer

Your box will continue to have your 4-5 full-size products and for some speciality boxes we may feature 5 products. But you will know what you get in each both regardless. We normally promote 3-4 boxes monthly have a look at some of the kids products too! Mums (and Dads) love these!

Question 2

How often will my box show up at my doorstep?

Answer

Once we have the auto-renew up, you tell us how often you’d like your box, and we’ll ship it then.
Monthly? or Bi-monthly? or when you're almost out of product or simply want to try something new?

Your call. Just remember the boxes go fast.

Question 3

Why shouldn't I just buy this stuff at the store?

Answer

It's simple. hairgrowBox is curated specifically for you to get extraordinary value.
You save about 40-50% off retail price on each product in the box. We know it's also very hard to get hold of some of your products at a reasonable price. So to avoid you stocking up from your home country or buying expensive products you might not even like. The box gives you fantastic value without breaking the bank.

Question 4

How do promo codes and discounts work?

Answer

The more stuff you buy, the less you pay. The Curlfriend family gets offers every month. You just need to be part of the family.

Sign up and get your first promo code.

Question 5

Are there any membership or canceling fees or other sneaky stupid fees?

Answer

No way. We don't like fees anymore than you do. You only have to pay for stuff you buy. Being a member simply means you get a sneak peak of new products, you get to pre-order and you get great promo codes to help you save save save!

Question 6

I only want a shampoo and conditioner. Do I need to get the full box?

Answer

Our boxes, provide the best value, each box has been curated with affordability in mind. If you are part of the wash-day tribe and give your hair lots of love you will continue to get value with your box purchase.

We are a discovery hair care product box - what we curate is the value and experience. Feel free to email us, and let us know which brands or items you would like us feature or curate in one of our boxes. Catch us here hello@hairgrowbox.com

Question 7

I have opted in my email, what's next?

Answer

We launch a new box every month and sell out VERY quickly. That's why we ask you share your email address. When you opt in, you get your first promo code which we offer to all our Curlfriends that sign up.

Be ready when the next months'box opening comes around so you can snag our next promo code with additional discounts. This is the best way to find your hair staples in the most affordable way.

Question 8

COVID-19 Measures

Answer

According to the World Health Organisation (“WHO”), the chances of contracting COVID-19 from an inanimate object are very low. However, hairgrowBOX is constantly monitoring the situation (and any official advice issued in connection with the same) and hairgrowBOX is taking sensible measures to protect customers and staff. In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and wellbeing of their drivers and our customers.

Question 9

What is hairgrowBOX?

Answer

hairgrowBox is a hair care product discovery box, curated with established and new brands every month. Products are aimed for girls with curly, coily and kinky hair. The products we feature are especially for those who want to repair, restore, protect and restore their hair.

Products featured will be for hair types (2A - 4C)

Every month we launch a fresh new box. We work with new brands as well as feature all tried and tested brands we all love for our hair. Our products are suitable for anyone who wants to maintain a healthy hair routine, but our wash-day and styling products are specifically crafted to curly, coily and kinky hair. When you chose our box, we will deliver 4-5 products straight to your doorstep with free delivery in the UAE.

Question 10

How much do the hairgrowBOX's cost?

Answer

Visit the SHOP NOW page to see more.

Question 11

Can you explain the process from payment to shipment

Answer

Of course! The process starts with a successful payment, then moves to the packing and dispatch team. Orders in the UAE will be delivered within 24 hours of placing your order and completing your payment. GCC orders are processed within 24hrs of completing the payment and dispatched within 48hrs working days and delivered or within 5-6 days depending on the courier availability. Once the box leaves the warehouse, you will receive an email notification of its shipment along with a tracking number. With this information, you can monitor it's delivery progress.

Question 12

What types of payment to do you accept?

Answer

We offer Cash on Delivery in the UAE. We host our easy payment UAE Online storefront here where you can pay with your Credit & Debit card if you are front UAE, KSA, Bahrain, Kuwait, Oman. You can use your Credit & Debit card, Apple Pay, Android Pay, and PayPal for your purchases. Remember shipping is free in the UAE (24-48 hour delivery).

FAQs